Unlock the secret to designing a better chatbot

Discover how to build chatbots that customers will love. Read Design Better Chatbots.

Why is it so hard to execute a satisfying chatbot experience? Because almost nobody pays as much attention to design and user experience as they do to the technology behind a chatbot.

If you want better chatbots, pay more attention to design. That’s the lesson revealed by our research and captured in Design Better Chatbots. Read it and discover:

  • Why “let IT build it” usually leads to failed chatbots and frustrated customers.
  • The missing ingredient: how to apply conversation design when you build chatbots.
  • Three practical steps to creating chatbots that delight your users.

Chatbots that work give a powerful lift to customer experience. Read Design Better Chatbots and learn how to get it right.


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