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5G promises to usher in not just new use cases in every industry but also new business models. Many proposed use cases, such as those enabled by augmented/virtual reality and massive internet of things, fit right into improving customer experience and enabling digital transformation for your organization.
Therefore, making the right investments and continuously monitoring the development of 5G is critical. This webinar helps you dive deep into the technology, understand the practical use cases, and examine the challenges — as well as get a reality check amid all the hype and learn what info to seek from your service providers regarding 5G. This is the first of a series of incremental deep dives we will do on 5G.
Key takeaways:
Target audience level: beginner and intermediate
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Connectivity is creeping ever deeper into our lives and business operations, while business success increasingly depends on network-enabled product and service differentiation. 5G will play a key role for businesses that want to address the growing custom
The hype around 5G is at a fever pitch, this report will help I&O pros cut through the hype and understand that 5G wide scale networks are a way off.
Understand the current 5G landscape and use our practical framework to assess your immediate 5G investments.
Accelerate innovation with deeper insights about why Zero Trust edge (ZTE) is important, when it will likely pay off, and how others are using it; we feature the latest expert insights, practical tips, and key steps you and your team can take with this rapidly evolving technology. ZTE can potentially secure networks by eliminating implicit trust, enforcing strict identity verification, and enhancing security over a short- to mid-term horizon. Join this session to learn more about how this technology will mature and steps you can take to maximize your investment in it.Key takeaways: Learn how ZTE secures modern networks.Understand its application in cloud and edge environments.Explore strategies for implementing ZTE frameworks.Target audience level: all levels
Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2025 Predictions for Public Sector And Government.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2025. Uncover new insights based on Forrester’s research and expert analysis. Prepare your team and your organization for what’s ahead.Target audience level: all levels
Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2025 Predictions for Banking.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2025. Uncover new insights based on Forrester’s research and expert analysis. Prepare your team and your organization for what’s ahead.Target audience level: all levels
Traditional business goals haven’t explicitly considered the customer’s experience, leaving a gaping hole in many corporate strategies. Better customer experience (CX) breeds better business outcomes, and winning executive support for experience improvements can make or break companies’ efforts in terms of differentiation, optimization, or survival. Key takeaways:Discover why CX is a pillar of business success.Explore three levers for the business case for experience improvement.Learn proven approaches for selling and socializing these ROI stories.Target audience level: beginner and intermediate
Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2025 Predictions for Europe.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2025. Uncover new insights based on Forrester’s research and expert analysis. Prepare your team and your organization for what’s ahead.Target audience level: all levels
Every year, Forrester reviews the mobile banking experiences of US and Canadian banking apps. This webinar outlines our most recent findings, including best practices from leading bank brands and the highlights — and lowlights — of this research.In this session, we break down specific best practices and present examples that illustrate what drives better customer experiences and business outcomes for the bank. We cover how customers view, find, and dispute transactions; how they pay bills and send money; how they budget and save; and how they discover and explore new products or services.Key takeaways:Discover how, in the US and Canada, most banks’ mobile apps are sufficient (that’s good) but undifferentiated (that’s bad).Explore how U.S. Bank leads with mobile experience design that uses new capabilities to reduce barriers for customers.Hear about how banks need to fix issues, enhance features, and introduce differentiating offerings to compete for customers’ attention and dollars.Discover how AI is beginning to revolutionize mobile banking apps.Target audience level: beginner and intermediate
