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AI Predictions 2020

A Conversation With The Analysts Who Made Them

January 27, 2020


The artificial intelligence (AI) zeitgeist today is filled with grand vision, pragmatism, hope, fear, success, failure, and everything in between. As with any megatrend, AI has captured the imagination and envy of many corporate leaders.

As we enter 2020, this webinar outlines Forrester’s five key AI predictions that will shape this market. This conversation goes beyond the published predictions report, featuring insights from Forrester’s lead analysts covering AI, automation, conversational AI, and experience design: Mike Gualtieri, Ian Jacobs, J.P. Gownder, and Andrew Hogan.

Key takeaways:

  • Learn what market forces drove our 2020 predictions.
  • Hear about the intersection of automation, conversational AI, responsible AI, machine learning/data science, and design.
  • Understand why 2020 should be a pivotal year in your organization’s AI transformation.

Target audience level: all levels

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