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For eBusiness & Channel Strategy Professionals

WEBINAR: Holiday 2020 Recap: Insights And Lessons

February 2, 2021

Description

Join Forrester analysts Sucharita Kodali, Kristopher Arcand, and Fiona Swerdlow for a recap of the 2020 holiday season. In this webinar, we review insights about the season to inform your planning for 2021.

Key takeaways:

  • How consumers felt about the season overall
  • Highlights from Black Friday and Cyber Monday
  • Consumer experiences with shipping

Target audience level: beginner and intermediate

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