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Description
Healthcare organizations must develop raving fans to survive impending disruption from new entrants and additional market consolidation. New CX metrics, virtual care, and artificial intelligence (AI) will top healthcare investments for 2019. Join this webinar to learn why these capabilities will be imperative in the coming year for your organization.
Key takeaways:
- Learn the key trends for healthcare in 2019.
- Discover how to leverage CX metrics, virtual care, AI, and analytics to respond to the changing healthcare climate.
- Learn more about early blockchain experiments and how to approach your own pilot.
- Get inspired by examples of organizations that have adopted these capabilities and approaches.
Technical information
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