Physical and cognitive automation trends will influence process method and tool selection and emphasize deeper risk-return analysis.
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Leading firms will accelerate transformative automation efforts in 2024 fueled by a new round of AI enthusiasm. This will alter investment in process automation methods and tool selection. Advances in physical automation and practical application of large language models (LLMs) in operational enterprise use cases will also boost physical and cognitive automation. Enterprises that get ahead of these trends will balance the risk and reward of automation.
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