Log in to watch this webinar
Client log in
Welcome back. Log in to your account to continue.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this webinar
This webinar is available for purchase ($300).
Description
Leading firms will accelerate transformative automation efforts in 2024 fueled by a new round of AI enthusiasm. This will alter investment in process automation methods and tool selection. Advances in physical automation and practical application of large language models (LLMs) in operational enterprise use cases will also boost physical and cognitive automation. Enterprises that get ahead of these trends will balance the risk and reward of automation.
Key takeaways:
- Enterprise will learn how the proliferation of process intelligence tools marks a step change in the evolution of automation strategies, from task automation to end-to-end process automation.
- Attendees will understand the emergence of autonomous workplace assistants (digital coworkers), LLMs that will power 10% of operational process automations, drawing investment away from transformation initiatives that garner most of the LLM hype. LLMs with the greatest ROI will be company and domain specific.
- Attendees will take away Forrester's view of automation risks: that 20% of large enterprises will include automation in enterprise risk registers and develop risk mitigation strategies for major automation efforts.
Technical information
You'll receive an email with dialing and Webex instructions prior to the Webinar.
Webinar FAQs
See the Webinar FAQs for answers to technical and other Webinar questions.