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Description
Since early 2020, retail has undergone close to two years of extraordinary transformation, accelerated by factors such as the global pandemic; increased focus on environmental, social, and governance (ESG) criteria; evolving technology; and more.
In 2022, we anticipate that retailers and brands selling to consumers will:
- Cultivate new strategic partnerships to grow and adapt.
- Develop new business models and revenue streams.
- Adapt to evolving global market conditions.
- Double down on concrete means to become more customer obsessed as organizations.
Target audience level: intermediate
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