ON-DEMAND Peer Discussions

Emerging Practices In Contract Negotiations With ServiceNow

Original Broadcast Date:Mar 4th, 2026
Follow analyst
Chioma OnwuanibeExecutive Partner
Follow analyst
Julie MohrPrincipal Analyst
Email
LinkedIn
X (formerly Twitter)

Log in to watch this webinar

Client log in

Welcome back. Log in to your account to continue.


Become a client

Become a client today for these benefits:

  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.


Purchase this webinar

This webinar is available for purchase ($300).

Description

Are you facing a contract negotiation with ServiceNow and worried about increasing contract costs? This peer discussion provides an opportunity for you to connect with others on negotiation strategies.  


The discussion will be hosted by Chioma Onwuanibe and Julie Mohr and will include open conversation with participants, so please bring your questions and experiences to share with the group. 


Proposed discussion topics:


  • What value proposition tools are you using? 
  • What value do you get from ServiceNow Impact? 
  • What factors have you considered when signing new contracts with ServiceNow?
  • What techniques did you use to help lower overall contract costs?
  • What negotiation tactics did you use? 
  • Are you considering changing platforms? 
  • What strategies are you using to make the change to a new platform? 

Peer discussions are available exclusively to Forrester Decisions VIP Leaders and Leader license holders for their own participation.

Technical information

You'll receive an email with dialing and Webex instructions prior to the Webinar.

Webinar FAQs

See the Webinar FAQs for answers to technical and other Webinar questions.