Avoid the Pitfalls of AI-First Strategies
Across Asia-Pacific, organizations are rapidly adopting AI to drive innovation and efficiency. But when AI is implemented without a clear customer focus, the results can be damaging — from broken trust to disconnected experiences.
In this live webinar, Forrester experts will challenge the AI-first mindset and offer a smarter path forward: becoming AI-powered. You’ll learn how to use AI to enhance customer relationships, preserve the human connection, and build long-term trust — all while gaining a competitive edge.
Learn How To Use AI To Deepen Customer Trust, Not Damage It.
What You’ll Learn:
- The unintended consequences of an AI-first approach
- How to integrate AI without compromising empathy and connection
- Ways to use AI to enhance — not erode — customer trust
Don’t let AI adoption come at the cost of your customers. Reserve your spot now and learn how to lead with trust, not just technology.
Featuring
AI First Is Not Customer First: How To Gain AI Advantage And Not Lose Your Customers
Tuesday, September 23, 2025
10:30 a.m. IST | 1 p.m. SGT | 3 p.m. AEST (45 minutes)
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