The growing range of networking options are creating new internet of things (IoT) use cases across different environments and geographies. 2021 will see significant momentum behind adopting IoT for new use cases, such as capturing patient health data from wearables and healthcare devices, enhancing the employee experience in smart offices, and extending the deployment of remote monitoring for connected machines. The use of consumer or employee location data will be essential to deliver compelling, convenient customer experiences. In this report, we explore Forrester’s predictions for IoT solutions in 2021.