Case Study

It’s Not Easy For An Industrial Product Company To Build A Software Platform Business

Lessons From GE’s Bumpy Digital Transformation Journey In 2017

Brian Hopkins,

Paul Miller,

Michele Pelino,

Nigel Fenwick,

Frank Gillett,

and

three contributors

Feb 21, 2018

Summary

General Electric (GE) has been on a journey of digital transformation since at least 2014. But GE’s new digital business unit hit unexpected bumps in the road in 2017. This report examines the challenges GE has faced and outlines some of the lessons CIOs and CTOs can learn about creating a software company inside an industrial giant.

Log in to continue reading

Client log in

Welcome back. Log in to your account to continue reading this research.

Become a client

Become a client today for these benefits:

Stay ahead of changing market and customer dynamics with the latest insights.
Partner with expert analysts to make progress on your top initiatives.
Get answers from trusted research using Izola, Forrester's genAI tool.

Purchase this report

This report is available for individual purchase ($1495).