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For CIOs

Predictions 2020: Artificial Intelligence

It's Time To Turn The Artificial Into Reality (Checks)

October 30, 2019

Why Read This Report

The urgency to reap the benefits of AI is real. As is the opportunity. Companies are seeking tangible value via cost savings, revenue growth, new products, or customer experiences. But there is no silver bullet solution, nor foolproof playbook, for AI-led transformation. 2020 will be the year when companies become laser-focused on AI value, accelerate adoption, learn through mistakes, overcome data issues, and embrace new talent realities. CIOs and other C-suite executives: Read these five predictions to understand what to expect next year in your AI journey.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Want to know what will happen in 2020? Visit Forrester's Predictions 2020 Hub, where you can read what's coming next in marketing, customer experience, technology, innovation, and more.

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