Vision Report

Architect And Deliver IT Capabilities For High-Performance IT

Embrace Eight Key Priorities To Pivot To Your Best IT Style

February 12th, 2024
Stephanie Balaouras, VP, Group Director
Stephanie Balaouras VP, Group Director
David Mooter, Principal Analyst
David Mooter Principal Analyst
Michele Pelino, Principal Analyst
Michele Pelino Principal Analyst
Will McKeon-White, Senior Analyst
Will McKeon-White Senior Analyst
With contributors:
Lauren Nelson , Lee Sustar , Paul McKay , Caroline Bonde , Kara Hartig

Summary

Everyone wants a high-performing IT function, but what that means differs by organization. At the heart of these differences are the desired business results, and success depends on the ability to deliver them. This aspiration is high-performance IT: the pursuit of continuously improving business results through technology. It rests on three principles. IT must: 1) continuously align with the business; 2) build trust on a foundation of security, privacy, and resilience; and 3) empower the business to readily adapt to changing market conditions and customer demand. This report explains how tech leaders can architect and deliver IT capabilities for high performance through eight critical priorities.

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