Vision Report

Future Jobs: Plan For The Impact Of Automation On Your Workforce Now

A Future Jobs Series Report

December 4th, 2020
With contributors:

Summary

Automation deficits (also known as job losses) due to advancing automation are inevitable. But they'll affect different occupations at different times and in different ways. To help CIOs better understand the progression, this report defines 12 work personas based on Forrester’s analysis of more than 800 occupations tracked by the US Bureau of Labor Statistics. This report is a follow-up to “Future Jobs: Plan Your Workforce For Automation Dividends And Deficits” and is part of a series forecasting the future of jobs in various regions.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.