Predictions Report

Predictions 2020: Artificial Intelligence

November 1st, 2019

Summary

2020 will be a year of less experimentation with AI and more implementation of it across multiple departments within a firm. Firms will continue to invest in AI, despite the increasing risks of potentially fatal consequences (and PR nightmares). The ability to marry AI development with human-centered design will become increasingly valuable, especially to the tech elite. Overly ambitious projects will lead to 80% of conversational AI interactions failing the Turing Test.

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