Predictions Report

Predictions 2024: Banking

More Of The Same (Turbulence Ahead)

October 30th, 2023
With contributors:

Summary

Our 2024 predictions highlight the ongoing risks from rising interest rates as customers become more price sensitive and fickle about where they put their money. Technology that promises to unlock massive benefits for the masses also runs the risk of unlocking massive problems for banks. Regulators will finally put open banking on the agenda in the US. And we haven’t heard the last from fintechs, despite trouble brewing in the capital markets. In this report, we reveal Forrester’s predictions for banking in 2024.

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