Predictions Report

Predictions 2024: Banking

More Of The Same (Turbulence Ahead)

October 30th, 2023
Aurelie L'Hostis, Principal Analyst
Aurelie L'Hostis Principal Analyst
Alyson Clarke, Principal Analyst
Alyson Clarke Principal Analyst
Peter Wannemacher, Principal Analyst
Peter Wannemacher Principal Analyst
Jacob Morgan, null
Jacob Morgan
With contributors:
David Hoffman , Laura Koetzle , Sohm Gough , Kerstin Wehmeyer , Aaron Suiter , Jen Barton

Summary

Our 2024 predictions highlight the ongoing risks from rising interest rates as customers become more price sensitive and fickle about where they put their money. Technology that promises to unlock massive benefits for the masses also runs the risk of unlocking massive problems for banks. Regulators will finally put open banking on the agenda in the US. And we haven’t heard the last from fintechs, despite trouble brewing in the capital markets. In this report, we reveal Forrester’s predictions for banking in 2024.

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