Tech Tide Report

The Forrester Tech Tide™: Enterprise Collaboration Technologies, Q3 2022

Twenty-Three Technologies Underpin Enterprise Collaboration

September 19th, 2022
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
Andrew Hewitt, Principal Analyst
Andrew Hewitt Principal Analyst
J. P. Gownder, Vice President, Principal Analyst
J. P. Gownder Vice President, Principal Analyst
Will McKeon-White, Senior Analyst
Will McKeon-White Senior Analyst
Heidi Shey, Principal Analyst
Heidi Shey Principal Analyst
Margo Visitacion, Vice President, Principal Analyst
Margo Visitacion Vice President, Principal Analyst
With contributors:
Glenn O'Donnell , Lauren Nelson , Fayzan Sabri , Jen Barton

Summary

Enterprise collaboration (EC) is increasingly critical to firms’ ability to win, serve, and retain their employees, as well as their customers. To accelerate their performance in collaboration and support for anywhere work, companies are evaluating and adopting a range of contributing technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of the 23 technology categories that support EC. Technology decision-makers should read this report to shape their firm’s investment approach to these technologies.

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