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Description
Creating a human-centered approach to the future of work keeps getting more and more challenging — between fluctuating economic conditions, increasing tensions between employees and leaders over workplace policy, and the nonstop need to lead and manage transformational change. Forrester’s Future of Work team has identified five predictions for the future of work to watch in 2024 — not just general trends, but specific events likely related to investment in employee experience (EX) programs, adoption of generative AI, and relations between workers and their organizations.
Join members of Forrester’s Future of Work team to discuss our key predictions in context and learn what you can do to thrive in the face of ongoing challenges in 2024.
Key takeaways:
- Hear about the EX winter that organizations are about to pass through, stalling in EX program investment in some cases while overinvesting in others.
- Learn how generative AI will get used and misused in an effort to hire and retain talent, landing some organizations in hot water for trusting too much in AI.
- Hear how a small number of leaders will leapfrog ahead during 2024 by not slacking off on their investment in a human-centered approach to the future of work.
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