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Description
In the turbulence of the 2020s, people are looking for organizations they can trust to keep them safe and to put their needs ahead of short-term profits. Trust is up for grabs, and the organizations that win it will create heard-to-break bonds with customers, win and retain the best talent, and innovate new experiences and business models with the best partners. In this panel discussion, the authors of the report “Predictions 2024: Trust” discuss each prediction and its implications.
Key takeaways:
- Learn about Forrester’s trust predictions for 2024.
- Understand how emerging tech, geopolitical and social tensions, regulatory trends, financial uncertainty, and environmental crisis will shape markets in the next 12 months.
- Define an action plan to respond to and exploit the changing market conditions.
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