Cut Through The Noise Of CX Tech Complexity

Struggling to make sense of the chaotic CX tech marketplace? Fragmented vendor landscape and lack of tool standardization has turned CX buying into chaos. But Forrester can help. 

Register to attend this live webinar to learn how to use Forrester’s Function-First Framework to prioritize functionality, solve persistent challenges, and make strategic technology investments.  

You’ll learn how to avoid wasted budgets, eliminate guesswork, and confidently choose the right tools for your organization. Don’t miss actionable insights on CX tech trends and key strategies to optimize your CX ecosystem. 

 

Register now to: 

  • Unlock a proven and clear framework for smarter tech decisions. 
  • See real-world examples of how Function-First drives outcomes. 
  • Gain valuable insights from Forrester’s latest CX research and survey data. 
  • Avoid costly missteps by aligning tech investments with real business needs. 
  • Act with confidence, knowing your tools drive results. 

Bonus: Take part in on-demand Q&A and access resources to create a roadmap for simplifying your CX planning decisions. 

Featuring

How To Simplify CX Tech Buying Decisions With Function-First Thinking

Wednesday, September 17, 2025  

8 a.m. PDT | 11 a.m. EDT | 4 p.m. BST (45 minutes)

Complete the form fields to register for the webinar.

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