Cut Through The Noise Of CX Tech Complexity

Struggling to make sense of the chaotic CX tech marketplace? Fragmented vendor landscape and lack of tool standardization has turned CX buying into chaos. But Forrester can help.

Watch this webinar to learn how to use Forrester’s Function-First Framework to prioritize functionality, solve persistent challenges, and make strategic technology investments.

You’ll discover strategic ways to avoid wasted budgets, eliminate guesswork, and confidently choose the right tools for your organization. Don’t miss actionable insights on emerging trends and key strategies to optimize your CX ecosystem today.

Watch it now to:

  • Avoid costly missteps by aligning tech investments with real business needs.
  • Unlock a proven and clear framework for smarter tech decisions.
  • Gain valuable insights from Forrester’s latest CX research and survey data.
  • Avoid costly missteps by aligning tech investments with real business needs.
  • Act with confidence, knowing your tools drive results.

Bonus: Watch by October 2 to get a first look at our CX Leader’s Guide To Savvy Tech Buying. 

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How To Simplify CX Tech Buying Decisions With Function-First Thinking

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