Predictions 2023: Future Of Work

November 1st, 2022

Katy Tynan VP, Principal Analyst

J. P. Gownder Vice President, Principal Analyst

Betsy Summers Principal Analyst

Angelina Gennis Senior Analyst

David Brodeur-Johnson Principal Analyst

Jonathan Roberts Senior Analyst

James McQuivey, PhD VP, Research Director

Greg Pridgeon

With contributors:

Keith Johnston , Tyler Castro , Rachel Birrell

Summary

Employers have another challenging year ahead. With recession hovering over the global economy, they will struggle with a talent-constrained slowdown. Smart firms will invest in employee experience (EX), but a majority will revert to seeing employees as mere cost centers. Nearly half of hybrid-working companies will try to pull back on work flexibility, in some cases firing those who refuse to come to the office as expected. Talent constraints will push some to focus on internal talent mobility, which will set them up for success beyond 2023. In this confusion, leaders will realize that the only way forward is with the guidance of employees, causing even slow movers to focus on EX listening efforts.

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