Save or Share this Report

For CIOs

Predictions 2020: Automation

Utilize Strike Teams To Fend Off The Automation Paradox

October 30, 2019

Authors

Why Read This Report

Automation — a diverse set of technologies ranging from robotic process automation (RPA) to continuous delivery (CD) to hybrid cloud management and beyond — is a key investment for CIOs and their enterprises. Automation is reshaping the jobs of human employees, who increasingly see software replacing their rote, repetitive tasks. In 2020, Forrester predicts a sea change in automation organizational teams and the growth of an unexpected automation paradox.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Want to know what will happen in 2020? Visit Forrester's Predictions 2020 Hub, where you can read what's coming next in marketing, customer experience, technology, innovation, and more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Recommended Research