Predictions Report

Predictions 2024: Automation

Pragmatic LLMs, Alternative Process Roadmaps, And Automation Risk Analysis Define 2024

October 26th, 2023
With contributors:
Brent Ellis , Carlos Casanova , Will McKeon-White , Christopher Condo , Glenn O'Donnell , Audrey Lynch , Kara Hartig

Summary

Leading firms will accelerate transformative automation efforts in 2024 fueled by a new round of AI enthusiasm. This will alter investment in process automation methods and tool selection. Advances in physical automation and practical application of large language models (LLMs) in operational enterprise use cases will also boost physical and cognitive automation. Enterprises that get ahead of these trends will balance the risk and reward of automation.

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