Report

Deliver Modern, Resilient Operations

Modern Operations Enables Innovation And Is Internal Customer-Obsessed
August 2nd, 2021
With
Tyler Brown
and Diane Lynch

Summary

This report outlines the resources Forrester has to guide operations leaders through this practice including Forrester’s Modern Technology Operations Model, our EPOCH product team guidance, our guide to a holistic modern practice

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.