
Carlos Casanova
Principal Analyst
Carlos serves technology architecture and delivery (TAD) professionals. His research includes artificial intelligence for IT operations (AIOps), Observability, digital experience monitoring (DEM), application performance monitoring (APM), infrastructure monitoring, cloud monitoring and the use of OpenTelemetry in these areas. Additionally, and as related to his areas of research, he'll also dive into automation, infrastructure management, and configuration management databases (CMDBs). Carlos' decades of experience as a practitioner in a wide array of operational and risk management disciplines gives him a unique ability to provide broad, perspective-based guidance.