Carlos Casanova,

Carlos Casanova

Principal Analyst

Carlos serves technology architecture and delivery (TAD) professionals. His research includes artificial intelligence for IT operations (AIOps), Observability, digital experience monitoring (DEM), application performance monitoring (APM), infrastructure monitoring, cloud monitoring and the use of OpenTelemetry in these areas. Additionally, and as related to his areas of research, he'll also dive into automation, infrastructure management, and configuration management databases (CMDBs). Carlos' decades of experience as a practitioner in a wide array of operational and risk management disciplines gives him a unique ability to provide broad, perspective-based guidance.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research