IT is always seeking to cut costs, especially when it comes to the maintenance of ongoing operations and systems equipment (aka MOOSE). But substantially delaying infrastructure updates or upgrades puts the organization at risk and can greatly increase costs. In addition, an AI-driven realignment of how capacity is built and allocated is reshaping enterprise infrastructure markets.

Enhance IT Finance With FinOps

Enterprise spending on IT varied from 1.2% to 6.4% of annual revenue; the average was 2.8%. This includes running, growing, and transforming applications and infrastructure and maintaining and managing these functions. Enterprises budget more to running the shop than growing or transforming it. On average, enterprises spent 63% of their IT budget on maintaining IT, 22% on growing it, and just 16% on transforming it (see Figure 1).

Treat OpenClaw as a learning vehicle, not a deployment blueprint, and use it to recalibrate how you evaluate agent architectures, execution risk, and operating models.

Step 2 — Relaunch Your IT Finance Journey Once they have realigned with their IT finance partners on the pathway to value, CIOs need to put this capability into motion. Here’s how: Create an IT finance mandate. CIOs need more than just a RACI from the IT finance team. They need a business plan that sets a vision of IT finance being an enabler of the IT value discussion.

Forrester’s Portfolio Marketing And Product Management Survey, 2025 asked 341 product management decision-makers to what extent they believe genAI will impact their organization’s products in the next 12 months — 8% said it would have a low impact and 82% that it would have a high impact.

IT spending structure: infrastructure versus applications versus IT management. These metrics help tech leaders understand IT spending across categories: IT infrastructure (end-user computing, hosting, network, service desk, and telecommunications); IT applications (application development and application maintenance and support); and IT management (including IT security). The cost breakdown varies by industry and is based on the level of computing that each operating model requires.

Job Description The IT service manager oversees the delivery, performance, and continual improvement of IT services across the enterprise. With digital services increasingly depending on products, platforms, suppliers, automation, and AI-enabled capabilities, this role coordinates across IT, product, operations, and business teams to maintain reliable, responsive, and valuable services.

Step One In Designing A High-Performance IT Strategy

Sustainability and IT leaders should use this report to inform best practices when selecting an IT sustainability service provider or as a benchmark for their current provider.