How To Calculate The Return On Your Supply Chain Management Investment

Job Description Overview Supply chain IT support involves managing an application portfolio that anticipates demand for an enterprise’s products and synchronizes supply with demand to deliver the value proposition most effectively. The role of the supply chain management systems support analyst is sometimes a separate job title; usually, it’s performed by an analyst who also supports a portfolio of financial management and manufacturing management applications.

In the meantime, supply chain management has induced headaches at enterprises struggling with geopolitical challenges, sustainability mandates, and the sheer volume and velocity of decisions they must take to win, serve, and retain customers. While not yet realized in the wild, agentic AI offers the prospect of boosting supply chain resilience and sustainability.

Get Started On Supply Chain Technology Transformation Previous Forrester research has discussed the urgent requirement to make supply chain competitive again and the evidence that supply chain mastery delivers superior earnings. That’s likely why more than one-quarter of enterprise application software decision-makers say that their firm plans to acquire supply chain management (SCM) software as soon as possible (see Figure 1).

“If your score says ‘hybrid’ but your KPIs still look like a scale business, that tension explains most of the friction you feel — in planning, risk response, and manufacturing operations management adoption.” (Supply chain technology leader, industrial equipment manufacturer) Assess your application strategy fit for your supply chain operating model(s).

Enterprises manage different aspects of supply chain in multiple applications, including enterprise resource planning apps, product lifecycle management solutions, manufacturing execution systems, transportation management systems, warehouse management systems, customer relationship management systems, and supplier platforms. Without a unifying policy and process layer, data and decisions remain siloed. Decision latency. In a world of constant disruption, slow decisions are costly.

Figure 4 Enterprises Continue To Choose Specialist Vendors For Supply Chain Management We asked 365 enterprise application software decision-makers whose organizations are adopting ERP software for supply chain management which providers their organizations uses for supply chain management software. Respondents most often cited Microsoft (45%), followed by IBM (42%), and SAP (36%). Source: Forrester’s Enterprise Applications Software Survey, 2024.

Reimagine Procurement As The Engine Of Resilient Supply Chains And HPIT

Today’s technology leaders value supply chain platforms as platforms for multienterprise supply chain synchronization. Legacy supply chain management functionality, including single-enterprise ERP order management and inventory management, struggles to cope with new expectations of resilience and sustainability in the complex, fluid, multitier supply chains that characterize modern manufacturing.

Read this report to develop an action plan for supply chain resilience and sustainability. The ROI Of Supply Chain Management. This report shows supply chain management (SCM) transformation leaders how to build an ROI model that can power a business case, including where to look for benefits, how to quantify them, and how to estimate SCM transformation costs. Tackle Your Supply Chain Modernization Challenges With Forrester’s Scenario Quick Start Cards.