Predictions Report

Predictions 2025: Payments

Huard Smith
Lauren Cevallos
 and  three contributors
Oct 23, 2024

Summary

The global payment landscape in 2025 will be about more fits and starts and significant disruptions to the status quo. We expect that global use of cash use will fall dramatically, alternative rails will flourish outside the US, merchants will suffer the consequences of moving too fast with one-click-payments, and subscription companies will struggle because they rested on their laurels rather than cultivating customer experience and trust.

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