2022 Sponsors
Premier
Platinum
Gold
Silver
Contact us at sponsorships@forrester.com to discuss 2022 exhibition, branding, and speaking opportunities, or call +1 888 343 6786.
Sponsor A Forrester Event
Forrester Events brings together a premium audience of top business and technology leaders and influencers across our B2B, Customer Experience, Security & Risk, Data Strategy & Insights, and Technology & Innovation Forums.
Gain valuable exposure through speaking opportunities, product demos, a centrally located exhibit space, conference passes, and more.
Media Partner
CMO
CMO is produced by global publishing leader, Foundry (formerly IDG Communications), and focuses on the unique leadership, customer and data challenges facing marketing, customer experience executives and digital leaders today. Our website, cmo.com.au, and CMO magazine, are packed full of expert insights and leadership advice, peer-led discussion on the latest marketing and customer engagement trends, CMO interviews, data and technology innovation, and more.
CMO is represented through our online site, magazine and digital edition, newsletter, annual CMO50 program and our growing events portfolio including the dedicated conference for modern marketing leadership, CMO Momentum.
Key facts about CMO:
- Weekly newsletter with 7450 subscribers
- Monthly unique site visitors of 80,000 (November 2021)
- Biannual print magazine with a controlled circulation of 5000
- More than 3700 digital edition subscribers
All Sponsors
KPMG
KPMG is a global network of professional services with a long tradition of professionalism and integrity, combined with our dynamic approach to advising clients in a digital-driven world operating in 146 countries with close to 227,000 Team members.
In Australia, with approximately 6,700 people, amid times of economic change, technology advancement and industry disruption, KPMG has the depth of expertise, global reach, clarity of insight and strength of purpose to work shoulder to shoulder with our clients – now and into the future.
KPMG Customer Advisory empowers organisations to achieve sustainable growth in today’s dynamic market by putting customer outcomes at the centre of every decision. ‘We deliver growth for our clients through customer centricity’
Zoom
Zoom Video Communications, Inc. (NASDAQ: ZM) brings teams together to get more done in a frictionless and secure video environment. Our easy, reliable, and innovative video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows. Founded in 2011, Zoom is headquartered in San Jose, California, with offices around the world.
Medallia
Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.
Alida
Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. Alida created Alida TXM (Total Experience Management) to fuse the voice of customers and employees with the ability to innovate and deliver extraordinary customer, employee, product, and brand experiences. Iconic brands like Twitter, Toyota, and J. Crew choose Alida, formerly Vision Critical, to build stronger brands, happier workplaces, winning product portfolios, and lasting customer relationships.
Follow us at www.alida.com and engage with us on social media @alidaCXM.
Forsta
Forsta is the world’s leading Experience and Research technology company bringing clients a new frontier of customer experience. Our Voice of the Customer tools are simple enough to deploy in days, powerful enough to tailor to your exact needs, all supported by our world class consulting services. Together we grow smarter and faster as we bring customer experience research to life. Forsta was born through the merger of Confirmit and FocusVision.
Freshworks
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use and offer quick ROI. Headquartered in San Mateo, Calif., Freshworks’ 2,500+ team members work in offices throughout the world.
Founded in October 2010, Freshworks Inc., is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. The company’s cloud-based suite is widely used by over 150,000 businesses worldwide including the Bridgestone, Honda, Hugo Boss, Toshiba and Cisco.
Infobip
Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage, and delight their customers at global scale.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support plus security and authentication. We make this available to you across the widest range of communication channels possible.
Informatica
Digital transformation is changing our world. As the leader in Enterprise Cloud Data Management, we’re prepared to provide you with the foresight to realize new growth opportunities. We invite you to explore all that Informatica has to offer — and unleash the power of data to drive your next intelligent disruption.
ServiceNow
In today’s service-based economy, keeping customers loyal is paramount to growing and sustaining your business. ServiceNow helps you drive fierce customer loyalty with connected digital workflows which join customer service with other departments using AI and workflow to assign, manage, and resolve complex issues end-to-end. Monitor trends and customers’ products and services to notify customers potentially affected by issues as well as proactively fix issues before customers know they have them. Deliver a personalized customer experience while increasing agent efficiency, driving action to instantly take care of common customer requests with the portal, service catalogue, virtual agent, and online communities. To learn more, [http://In today’s service-based economy, keeping customers loyal is paramount to growing and sustaining your business. ServiceNow helps you drive fierce customer loyalty with connected digital workflows which join customer service with other departments using AI and workflow to assign, manage, and resolve complex issues end-to-end. Monitor trends and customers’ products and services to notify customers potentially affected by issues as well as proactively fix issues before customers know they have them. Deliver a personalized customer experience while increasing agent efficiency, driving action to instantly take care of common customer requests with the portal, service catalogue, virtual agent, and online communities. To learn more, click here.