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Latest Press Releases

Press Release

Forrester Research, Inc. CEO, CFO, And CAO To Speak At Sidoti’s Virtual Winter Small Cap Conference 

5 days ago
CAMBRIDGE, Mass., January 13, 2022 – Forrester Research, Inc. (Nasdaq: FORR) today announced that Chief Executive Officer George Colony, Chief Financial Officer Chris Finn, and Chief Accounting Officer and Treasurer Scott Chouinard will speak at Sidoti’s virtual Winter Small Cap Conference on Wednesday, January 19, 2022, at 11:30 a.m. ET.  A link to the live webcast of the presentation will be available via the company’s website.   About Forrester Research  Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in [...]
Press Release

Forrester Honored As One Of The Best Places To Work In 2022, A Glassdoor Employees’ Choice Award Winner

6 days ago
CAMBRIDGE, Mass., January 12, 2022 — For the fifth time in six years, Forrester (Nasdaq: FORR) has been honored with a Glassdoor Employees’ Choice Award, recognizing the 100 Best Places to Work in the US in 2022. The Employees’ Choice Award, now in its 14th year, is based solely on the input of employees who elect to provide [...]
Press Release

Forrester Adds New Predictive Capability To Its FeedbackNow Solution To Help Businesses Proactively Anticipate And Address Customer Experience Issues

November 8, 2021
CAMBRIDGE, Mass., November 8, 2021 — Forrester (Nasdaq: FORR) today added a new predictive capability to its FeedbackNow® solution to enable businesses to proactively anticipate customer experience (CX) issues before they occur. Equipped with powerful analytics, FeedbackNow allows businesses to collect critical real-time CX feedback at the point of experience so they can act where and when it matters. [...]
Press Release

Forrester’s 2021 Australia Banking CX Index: Banks Should Not Neglect Human Interactions In Pursuit Of Better Digital Customer Experiences

November 7, 2021
Average CX quality of banks improves from 2020; NAB and Suncorp leapfrog into the “good” category SYDNEY, November 8th, 2021 — According to Forrester’s (Nasdaq: FORR) 2021 Australia Banking Customer Experience Index (CX Index™), the quality of customer experience among the banking sector has improved, with the industry average up by two points. Forrester’s CX Index benchmarks [...]

Latest Media Alerts

Media Alert

Forrester: Attackers Will Likely Exploit The Log4j Vulnerability For Months To Come

December 16, 2021
A vulnerability in Log4j, a popular software tool used by a majority of the internet, is giving attackers the ability to run their own code on whichever system they are targeting. While we have yet to see the full detrimental effects of this vulnerability, it is likely attackers will exploit it for years to come, [...]
Media Alert

Forrester: Supply Chain, Chip Shortages, Bot Management Top 2021 Holiday Season Retailer Obstacles

November 22, 2021
Consumers are ready to shop this holiday season; per Forrester, 25% — or one in four — US consumers expect to spend more compared to last year. However, as retailers think about fulfilling changing consumer needs, expectations, and behaviors, they face several key challenges head-on as this marks the second holiday season influenced by the pandemic. Forrester analysts are monitoring [...]
Media Alert

Forrester: Supply Chain Disruptions Have Become The New Normal’s “New Normal”

November 1, 2021
The supply chain crisis keeps escalating. What began as cleaning supply and home office technology shortages have since expanded into delays and scarcity for everything from appliances to automobiles. More companies are revealing that these shortages are prompted by disruptions in their Tier 1 or downstream supply chains. And it’s not likely to get better [...]
Media Alert

Forrester on COP26: Driving Sustainability Transformation Should Be A Key Priority For Businesses

October 28, 2021
Climate change has already made itself felt in the business world. Business continuity specialists are building climate action plans for acute events. Meanwhile, investors are divesting from businesses seen as too vulnerable to climate risk. In light of the upcoming COP26 conference, Forrester has published a series of research reports to help leaders navigate the business risks posed by climate change and drive sustainability transformation. [...]

Latest Media Coverage

Media Coverage

The Washington Post – Ask Help Desk: Creating Community And Safety At Work While Omicron Surges

January 7, 2022
The Washington Post: J.P. Gownder outlines how employers can minimize the psychological distance workers may feel working in remote and hybrid environments. Read the full article here. Read more from J.P. here.
Media Coverage

NBC – 15 Best January 2022 Sales: Kitchen, Home, Beauty And More

January 4, 2022
NBC: Sucharita Kodali shares how supply chain issues had a “negligible impact” on the retail industry during the past holiday shopping season. Read the full article here. Read more from Sucharita here.
Media Coverage

The New York Times – As Omicron Uncertainty Mounts, Return-To-Office Plans Are Being Revised Again.

January 3, 2022
The New York Times: CEO George Colony shares Forrester’s plan for employees to “stay remote” going forward, especially per mounting Omicron uncertainty. Read the full article here. Read more from George here.
Media Coverage

NPR – The Omicron Surge Is Making It Hard To Staff Stores And Restaurants. Some Are Closing

December 29, 2021
NPR: In an interview, Sucharita Kodali describes how, as the pandemic grinds on, many business owners will have to rethink how to retain staff. Read the full article here. Read more from Sucharita here.

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