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Fraud Alerts

It has come to our attention that certain unscrupulous individuals or organizations unaffiliated with Forrester are engaging in fraudulent activities that attempt to take advantage of Forrester’s brand and reputation. Please take note that the following schemes are not legitimate and are in no way associated with Forrester. We are listing them here in an effort to alert you to these activities.

eMail/Mail Fraud

Scammers are imitating Forrester and/or asserting that Forrester is associated with a Walmart/CVS “Secret/Mystery Shopper” program. Forrester is in no way associated with these programs. Scammers are sending fraudulent solicitations, via email and mail, under the pretense of having consumers evaluate the retail experience. The scam promises to reimburse mystery shoppers for completing the assignment. If you receive one of these solicitations, do not participate.

Signs that this is a fraudulent letter/email:
Outdated or incorrect company logo
Incorrect company name
Poor grammar
Poor spelling
Email sent from an unofficial/personal account

Reporting Suspicious Behavior

If you feel that you have been defrauded, we encourage you to report the fraud to the Federal Trade Commission (see below) or the Consumer Fraud Division of your state’s Attorney General’s office.

Federal Trade Commission (FTC)

Contact the FTC if you feel that you have been defrauded. To file a complaint, visit https://ftccomplaintassistant.gov/, call 1-877-FTC-HELP, or write to: Federal Trade Commission, CRC-240, Washington, D.C. 20580.
For updates on other types of potential scams, check out the FTC’s “scam alert” website at https://www.consumer.ftc.gov/scam-alerts.