CX Summit
EMEA

Aurelie L’Hostis, Principal Analyst
Digital Strategy, Financial Services

Enza Iannopollo, VP, Principal Analyst
Privacy and Trust, Risk, AI Governance

Fiona Swerdlow, VP, Research Director
Retail & Digital Commerce

James McQuivey, VP, Research Director
Future of Work, EX, AI

Joana de Quintanilha, VP, Principal Analyst
CX, Journey Management, Journey Centricity

Manuel Geitz, Principal Analyst
Transformation & Innovation

Maxie Schmidt, VP, Principal Analyst
CX, Metrics, ROI, Value

Paul Ferron, VP, Research Director
B2B Marketing & Sales

Riccardo Pasto, Principal Analyst
CX

Rusty Warner, VP, Principal Analyst
Martech Strategy & Value