CX North America

June 16 – 18  |  Live Virtual Experience

Brad Newcomer

Executive Director Customer Care, Colony Brand

Brad Newcomer is the Executive Director of Operations at Colony Brands in Monroe, Wisconsin. Family-owned since 1926 Colony Brands is comprised of numerous multi-channel retail brands, several operational support companies, and a multi-faceted portfolio of client business solutions. Brad brings a wealth of knowledge in the field of Call Center Operations and is a leader that believes a great culture starts with great people, strong values, and a commitment to enriching the lives of those around you. Brad is passionate about developing an intelligent & motivated workforce through both technology and employee engagement.