CX
North America

June 7 – 9, 2022  |  Nashville & Digital Experience

Charlene Wang

VP & Head of Marketing, Fin

Charlene leads teams that implement processes and technology to improve the customer journey and experience. She has formerly led marketing and operations teams at Coupa and advised Fortune 100 companies on strategy and operations as a consultant with McKinsey & Company. Charlene has an MBA and BA from Harvard University.