Senior Director, Customer Service Platforms, SiriusXM

Chris Lettau is a Senior Director, Customer Service Platforms at SiriusXM. He has been with the company for almost 11 years, responsible for the technology that connects subscribers with both automated and live agent customer service and sales over voice and messaging channels. In that time he has managed multiple platform migrations supporting over 2M subscriber interactions a month. He lives in Arlington, Virginia with his wife and two boys.