Chris Lipman
Chief Customer Experience Officer, e&
Chris is a seasoned, award-winning, C-level CX executive, who is result driven with a passion for leading customer focused transformation whilst driving commercial performance.
Specialising in the operational, strategic, and cultural aspects of customer experience, Chris has demonstrated the transferability of best CX practice, working across telecommunications and digital organisations, throughout the Asia Pacific, and Middle East region in both developed and emerging markets.
Chris’ hands-on, high energy people management style has been instrumental in the success of building high performance teams and leading them to provide award winning customer experience at a global level.

CX Summit EMEA · June 2 – 4, 2025 · London & Digital
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