November 17 – 19  |  Live Virtual Experience

Chris Rainsforth

Head of Operational Management Best Practice, Verint

Chris has worked in the Contact Centre Industry for over 20 years, holding roles in Operations, Planning, Training and Quality. He is passionate about Customer & Employee experience and within his role at Verint we works closely with organisations to ensure any technology investment aligns to Best Practice maximising the ROI and improving operational capability.