CX Summit

CX, B2C Marketing, & Digital Business Leaders

June 24 – 26, 2024  |  London & Digital

Derek Eccleston

XI Consultant, InMoment

Derek has 30+ years experience in Market Analysis and Research, more recently designing and driving software-powered CX  programmes to deliver tangible outcomes.  Drawing from experiences at Sony Europe, as Board Director of digital startup and for the last 6 years at InMoment, Derek is instrumental on award winning programmes like Aegon, Allianz and Brakes. 

CX Summit EMEA · June 24 – 26, 2024 · London & Digital

Have a question about an upcoming Forrester event? Contact us at