VP of Customer Growth, Quiq

Ejieme Eromosele is an award-winning Customer Success and Experience Executive with 20 years of experience in building high-impact customer programs 

As the VP of Customer Growth at Quiq, Ejieme leads the company’s focus on delivering customer value to drive revenue retention and growth. In her prior role as General Manager for EMEA, she led Quiq’s expansion across Europe, overseeing the region’s GTM strategy.. 

Prior to Quiq, she was Managing Director of Customer Experience at The New York Times and led The Times’ efforts to drive retention, loyalty and brand advocacy of its growing subscriber base.

Ejieme spent almost a decade in management consulting at PwC and Accenture. In these roles, she led CX programs across retail, pharma, tech, government and non-profit sectors. 

Ejieme is also the Founder of Success in Black, award-winning community for Black professionals in Customer Success. Her mission is to advance impactful DEI practices in this growing industry. 

She is an angel investor and invests in pre-seed and seed stage companies across DTC, consumer tech, social / creator economy and B2B SaaS. Recent investments include:

• Talea Beer – https://www.taleabeer.com/
• Mayk.it – https://www.mayk.it/
• Grasshopper – https://www.grasshopperkids.com/
• Prepared – https://www.prepared911.com/

She is also on the board of The Conversational Design Institute Foundation, a non-profit organization dedicated to developing design standards for conversational AI Assistants that interface with people via chatbots, voice applications, and in the meta-verse.

Ejieme has a BA in Economics from NYU’s College of Arts & Science and an MBA in Strategy and Global Business from NYU’s Stern School of Business.