CX Forum
East

June 16–17, 2026 · New York City

Elisabeth Medaris

Director of Experience & Operations, Forrester Certification, Forrester

Throughout her career, Elisabeth has guided large-scale learning transformations across industries, from technology and marketing to retail and healthcare. She specializes in building and supporting scalable programs that strengthen capability, engagement, and performance across diverse teams and markets.

As Director of Course Experience & Operations at Forrester, Elisabeth leads the delivery of programs that empower professionals worldwide. She is passionate about combining creativity, empathy, and innovation to make the learning experience meaningful and measurable.

With a formal education in Digital Media, Recording Arts, and Communication, Elisabeth combines a deep understanding of storytelling with practical experience in design, production, and operations.

CX Forum East · June 16–17, 2026 · New York City

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