Chief Technology Officer, Koala

Emma has over 20 years’ experience in the tech industry. After a plethora of tech roles in systems administration, Emma worked her way into management and leadership roles. She built and drove teams to deploy and support at scale web platforms, build cloud management software back before cloud in Australia was a thing, and provide cloud consulting to some of Australia’s largest organisations.

Today Emma is the CTO of Koala, responsible for all things tech including the ecommerce platform, digital product management, internal IT and UX and engineering. Prior to becoming the CTO at Koala, she was the regional CTO at Rackspace. There Emma built out the Professional Services and AWS Practices in Australia. She subsequently went on to lead technical Rackers across three teams: Architecture, Cloud Engineering and Professional Services for APJ.

At Rackspace Technology she contributed to global public cloud, professional services and product strategies and was a member of the global CTO council. She scoped and led the technical integration for the Rackspace Technology partnership with KDDI in Japan. Emma created and locally developed Rackspace Technology’s Service Blocks™ which offered organisations around the world a new way of consuming cloud services for better ROI and less wastage. Emma was recognized for her innovation by the industry when awarded the ARN Women in ICT, Winner Innovation, 2019.

Emma is a mum to a 10-year-old and a 2-year-old and is an active advocate for women in tech.