CX North America

June 16 – 18  |  Live Virtual Experience

Eric Lachance

Business Leader, Rightpoint, a Genpact Company

Eric Lachance is responsible for key account relationships and driving revenue within Banking and Capital Markets. Prior to joining Rightpoint, Eric led technology delivery and experience design for two global divisions of John Hancock. With more than 20 years of experience in financial services, Eric has deep expertise in sales, marketing, operations, and technology.