Vice President, Global Customer Operations, Digital Reality

Mark Reynolds is an experienced B2B leader and change champion who is passionate about providing customers a superior, consistent, integrated, and global customer experience while delivering them their desired outcomes. For 25 years, he’s held leadership positions at Digital Realty, ServiceNow, VMware, Equinix, Autonomy (Interwoven), BEA Systems, Inc., Siebel Systems, Inc. and Oracle Corporation where he’s led a variety of teams and customer-focused initiatives/programs including Customer Satisfaction Surveys, Executive Briefing Centers, Customer References, Customer Advisory Boards, Executive Sponsorship, Account Management, and Customer Success/Service.