Strategic Product Manager, IT Service Management, Ericsson

Martin has worked for Ericsson in various strategic roles since 2008. In his current position, he is responsible for overall strategy to deliver leading-edge solutions for Ericsson support organizations, including IT, R&D, HR-Direct, Supply, Finance, Shared Services and for external business organizations supporting IoT business units.

He currently manages an internal and external platform that supports and delivers process and service automation via  AIOps. Martin received his degree in business administration with honors, from Kingston University, London.