CX Forum
East

June 16–17, 2026 · New York City

Mike Mahar

SVP, Head of Commercial Technology, Digital & Loyalty Products, Wyndham Hotels & Resorts

Mike is representing Wyndham Hotels & Resorts, Inc. (NYSE: WH) is one of the world’s largest hotel franchising companies with approximately 8,400 hotels across approximately 100 countries on six continents. Driving the democratization of travel, the company’s global network consists of approximately 869,000 franchised and affiliated rooms under 25 hotel brands for the everyday traveler.

As a passionate leader, Mike has held many positions within Wyndham over his near 23+ years of service. Mike has served in several critical roles in Wyndham’s transformation journey contributing to one of the fastest and expansive transformations in the industry; in recent years includes; leading the first in industry migration to be 100% in the cloud to AWS, first ever industry CRS to 3rd party migration, PMS to 3rd party migration, a corporate SPIN, 4 acquisitions and the launch of a new Brand (ECHO), and recently the launch of Wyndham LLM and Agentic Ai to serve guests resulting in significant performance and cost benefits. Mike originally from Canada now resides with his family in NJ.

CX Forum East · June 16–17, 2026 · New York City

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