Chief Operating Officer, ICON Communication Centre

Neal Bartram is currently the Chief Operating Officer at ICON Communication Centre and has 22 years of experience in sales and customer service operations across a variety of verticals with global brands. Specialszing in maximizing the value of human resources through the use of technology, he is constantly redesigning and optimising customer journeys to push the boundaries of what is possible to deliver ever increasing cost effectiveness, ROI, and customer experience.