CX EMEA

November 17 – 19  |  Live Virtual Experience

Oli Mival

Head of User Research, Skyscanner

Dr. Oli Mival is bridging the gap between academic theory and research to industry practice and implementation. A Masters in Psychology and a PhD in Computer Science has led to a specific philosophical approach; the successful implementation of technology to augment people’s activities. Put simply, people first, technology second. Oli is now helping to drive Skyscanner’s decision-making process.