Customer Success Principal and Area Lead, Templafy

Paul is a Customer Success Principal and Practice Area Lead at Templafy. An accomplished leader in innovation and digital transformation, Paul is recognized for his ability to drive technological advancements and manage change within complex organizations. As a former Director at BDO Canada’s Innovation and Change team, he led key initiatives that leveraged cutting-edge technologies to optimize operations and deliver client-focused solutions. His work included the development and implementation of advanced data analytics tools, automation projects, and development of custom artificial intelligence models , in close collaboration with specialists and technologists. Paul’s expertise are further complemented by his certification as a Certified Change Practitioner from Prosci, equipping him with the skills to effectively manage and lead change initiatives. With 17 years of experience in the accounting and audit industry, Paul has worked across various sectors, including government, construction, healthcare, financial services, and not-for-profit organizations. He also holds the Chartered Professional Accountant and Chartered Accountant designations, demonstrating his deep understanding of financial principles and regulatory compliance.